How to verify received forms

Notification Methods for Completed Forms #

There are two ways to track completed forms:

• Email Notification: Receive an alert whenever a form is submitted.
• Platform Verification: Check the forms directly in the administration panel.

Email Notification Setup #

To set up email notifications:

1. In the sidebar menu, go to Content > Form Management > Forms.
2. Locate the desired form and click to edit it.
3. Navigate to the Admin Notifications tab.
4. Fill in the “Recipient Email” field with the email address that will receive the notifications.

Tip: To identify the correct form, right-click on any field of the form, select Inspect, and look for the form identifier (e.g., Form ID).

Conditional Notification: #

You can set up specific notifications based on conditional fields, such as “Department of Interest.”

To do this, in the notifications tab, add a condition:

1. Enter the ID of the corresponding field (e.g., DEPARTMENT).
2. Define the exact value to be used as a criterion (e.g., “I am a Buyer”).
3. In the “Email” field, enter the address for the conditional notification.

2. Form Verification in the Administration #

If you prefer to track forms directly on the platform:

1. In the sidebar menu, go to Content > Form Management > Received Forms.

Use the available filters to locate the desired forms:

• Date Range: Filter by a specific date range.
• Store: Select forms from a specific store (if you have more than one).
• Customer Name or Email: Find forms submitted by specific customers.

In the list of received forms, you can view details such as:

• Name
• Phone
• Email
• Department
• Message content

Additionally, you can check the emails that received the configured notifications.

Final Considerations #

With these instructions, you will be able to:

• Set up email notifications to track completed forms.
• Access and analyze forms directly in the platform’s dashboard.

I hope this guide has been helpful. If you have any questions, please contact our support team.