How to Check Received Forms

Notification Modes for Submitted Forms #

There are two methods to track submitted forms:

• Email Notification – Receive an alert whenever a form is submitted.
• Platform Check – Review the forms directly in the admin panel.

Email Notification Setup #

To set up email notifications:

1. In the side menu, go to CMS > Form Management > Forms.
2. Locate the desired form and click to edit.
3. Navigate to the Administrator Notifications tab.
4. Fill in the “Recipient Email” field with the email address that will receive the notifications.

Conditional Notification:

You can set up specific notifications based on conditional fields, such as “Department of Interest”.

To do this, in the Notifications tab, add a condition:

1. Enter the ID of the corresponding field (e.g., DEPARTMENT).
2. Define the exact value that will be used as the criterion (e.g., “I am a Buyer”).
3. In the “Email” field, enter the address for the conditional notification.

2. Form Verification in the Admin Panel #

If you prefer to track forms directly on the platform:

1. In the side menu, go to CMS > Form Management > Received Forms.

• Use the available filters to locate the desired forms:
  • Period – Filter by date range.
  • Store – Select forms from a specific store (if you have more than one).
  • Customer Name or Email – Find forms submitted by specific customers.

NIn the list of received forms, you can view information such as:

• Name
• Phone
• Email
• Department
• Message Content

Additionally, you can check the email addresses that received the configured notifications.

Final Considerations #

With these instructions, you will be able to:

• Configure email notifications to track submitted forms.
• Access and analyze forms directly from the platform’s admin panel.

I hope this guide has been helpful. If you have any questions, please contact our support team.